Better by Design: The Model for Business Process Change
While the number of new business process management (BPM) initiatives continues to skyrocket, success is hardly guaranteed. Even a single seemingly straightforward business process can actually rely on dozens or even hundreds of components, sub-processes and other resources to run its course which makes just the prospect of finding a good starting point for a new BPM project seem impossible. But it doesn't have to be that way. Companies can learn some important lessons from organizations that have their priorities in order before they start a new BPM project.